Testimonials

Commercial Transportation Testimonials

Since Yankee Trails switched our brokerage to Paul Arnold Associates we have had nothing but success with this company, particularly in respect to the response time of their employees. Even when no questions are out there we will get the occasional phone call from either Hal or Mike “just checking in” to see how things are going. If customer service is what keeps insurance brokers in business, then I have no doubt Paul Arnold Assoc. will be around for a long time.

Stephen Tobin, President, Yankee Trails, Inc., Rensselaer, NY

When it comes to our motor coach insurance needs, one call to Paul Arnold Associates, Inc. does it all! They have been assisting us with our coverage since 1984, and continue to do so with a high level of professionalism, knowledge of the motor coach industry, and keen insight into the markets available to us. We look forward to working with them for many more years to come.

Bruce Hash, President, American Interstate Tours, Tour Line, Worthington, OH

We are so thankful for Paul Arnold Associates!  Hal and his team of professionals have been keeping Panorama Tours covered since 1986.  They take the time to understand what we need and always strive to provide us with the best coverage to manage OUR risk.  The PAA team is responsive, knowledgeable and always willing to help.  Thank you for all that you do.  We look forward to many more years of being associated with this great company!

Michelle Petelicki, President, Panorama Tours, Clifton, NJ

Thirty years ago, I started All About Town. Shortly after start up, I began  working with Paul Goldman from Paul Arnold Associates, and then later his son Hal. They bailed me out and got me going from the first day. It has been a rocky road over the years, especially after a tumultuous 9-11. They stuck by me and always managed to keep me covered in spite of bad times and my own problems. I have seen the ‘super lawyers’ website. If they had a ‘super insurance agent’ website, Paul Arnold would have to be in the top few!

John Paris, President, All About Town

Classic Tours has been privileged to work with Paul Arnold Associates for 30 years.  Everyone of our PAA friends-from Paul Goldman (an industry legend) to Hal, Michael, Cyndie and Kelly-is a true professional.  The most difficult insurance issues are handled with a simple phone call.  In the motor coach industry, a business that seems to get more difficult with each passing year, Paul Arnold Associates makes insurance easy.  I truly believe that the PAA staff members are looking out for me and my company every day and I am grateful for the incredible service they provide.  My sincere thanks to Hal and his associates; for their friendship as well as expertise.

Mark Waterhouse, President, Classic Tours, Manchester, NJ

It is a pleasure to work with Paul Arnold Associates.  They are always there for you whenever you need them.  Michael, Hal and the rest of the staff work as a unit.  I would recommend them to anyone needing insurance.

Emil Massa, President, Broadway Bus Owners and Supreme Tours, Bayonne, NJ

Venture Tours, Inc. made the decision in 2005 to change our insurance to Paul Arnold Associates….and this was the smartest move we could have made regarding insurance.  The honesty and support we get from Hal Goldman and his team is the best in the industry.  Hal is a knowledgeable industry veteran and very responsive to our needs.  We highly recommend Hal and Paul Arnold Associates.

Jimmy Hall, President, Venture Tours, Virginia Beach, VA

Our company has been using Paul Arnold Associates for over 8 years now and it has been a very positive experience from day one.  The staff is very  knowledgeable and diligent when it comes to insurance issues.  They are always there to help when in need!  I would recommend Paul Arnold Associates to anyone who is in the market for insurance!

Dave Willis, Ayr Coach, Tonawanda, NY

We appreciate working with Hal and Paul Arnold Associates, the helpfulness of the office staff, timely response for certificate requests and the knowledge of your product.  You have been great to work with and keep up the good work!

Jim Garman, President, Advance Coach, Ltd, Lititz, PA

It’s great having an agent that’s always by your side when you need them.  Hal and the staff of Paul Arnold Associates has truly treated us like family. 

Tim Wilson, President & CEO, AP Xpress Bus Company, Hyattsville, MD

We have used Paul Arnold Associates for over 4 years now to provide insurance for our Motor coach company.  No matter what we contact them for they always respond quickly and with professionalism.  I have even contacted Hal on a weekend and by Monday morning I have what I needed.  In addition he often stops by when he is in the area just to see how we are doing or if we need anything.  Kelly makes sure we have our requested certificates of insurance quickly, answers any questions about billing and is also a pleasure to deal with.  I highly recommend Paul Arnold Associates.

Sharon Paul, President, Tidewater Touring, Inc., Hampton, VA

We at Pro-Tran, LLC  have been working with Paul Arnold Associates for ten years.  This organization has the most customer focused, outstanding professionals than any other brokers that we have come in contact with.  Because of our long working history we are proud to not just call them business associates but also friends.  We know that they always have our best interests in mind.  Their responses to our needs are immediate.  We highly recommend Paul Arnold Associates as the insurance representative of choice.

Edythe A. Harris, President, Pro-Tran, LLC, Fort Washington, MD

I have been a client with Paul Arnold Associates for over 10 years.  The service I receive is outstanding, aggressive, efficient and personable.  They always go the extra mile to help me reduce my premium, limit our business risk and stay current.  In the fast paced world we operate in, it’s great to work with such trustworthy people and a solid firm.

Laura Hannon, Briggs Transportation, Point Pleasant Beach, NJ

We became a Paul Arnold Associates client a couple of years ago.  Hal Goldman oversaw our transition and made it seamless.  The staff and owners have not missed a beat.  They are well informed, provide great advice and stand behind their promises.  We are very happy with Paul Arnold Associates and look forward to many more years of service.  This is a Top Notch Insurance Broker.  We give them two thumbs up.

Claudine Halabi, President, Citi Concepts DBA Baron Tours, Temple Hills, MD

Personal Insurance Testimonials

Michael Braunstein is the consummate professional, not to mention just a flat out nice guy.   Michael and his team are client-service superstars.  I have never  known the identity of any prior insurance brokers.  Michael on the other hand puts a face with a name and is extremely diligent, proactive and engaging.  He puts a rare personal touch on his work and I have come to regard him not just as a trusted insurance professional but as a friend.  I would recommend him to anyone and can’t imagine using anyone else.

Ryan W.

As an attorney, I have looked to Paul Arnold Associates for both my client’s and my own personal insurance needs.  They are exceptionally knowledgeable and responsive both in placing coverage and facilitating post loss relief.  The best agents I have ever had the pleasure to work with over the past 25 years.

Bob N.

I was introduced to Michael Braunstein at Paul Arnold Associates.  Michael analyzed all my insurance needs and quickly formulated a strategy that maximized insurance coverage where it was most appropriate.  I ended up with a comprehensive plan that was affordable but more importantly covered the issues that made the most sense.  The team service has been quick and flawless…I wish I had made the switch to Paul Arnold Associates years ago.

Steve B.

Business Insurance Testimonials

I have been working with Hal and Michael for the past 20 years.  They have always been very attentive to my needs, always looking to do what is right for my business regardless of the specific industry I was involved in.  They make recommendations not to increase sales goals but to protect me from potential risks.  Their customer service is second to none and their attention to detail is also fantastic.  Not only do I use Paul Arnold Associates for my business but I also use them for my personal insurance as well.  I would recommend them to anyone.

David Braunstein, CFO, Pe Jay Creations, Secaucus, NJ

  For more than ten years we have relied on Paul Arnold Associates and Hal Goldman to supply our company with appropriate insurance coverage.  We continue to be very satisfied with the level of service they provide.  They respond in a timely manner to all our inquiries and they make recommendations for revisions or additions to coverage to keep us up to date when industry demands change.

Lauren Locker, CFP.,  Locker Financial Services, LLC.,  Little Falls, NJ

Our business association with Paul Arnold Associates dates back almost two and a half decades.  In all these years, we were treated by the organization with the highest integrity and professionalism.  Follow up and customer service as needed was first class at all times.  When appropriate, you went to bat with vendors and got us “best value” for the coverage ( not necessarily the cheapest policies ).  Thus the business relationship with the firm expanded over the period of time.  We thank you for your services and wish you continued success in your endeavors.

Ram Kolluri, MBA CFP, President & Chief Investment Officer, Global Wealth Management, LLC., Princeton, NJ